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Clinical Operations Manager

24/03/2025
24/04/2025
Permanent - Full Time
Tuggerah NSW 2259
Executive,Mental Health Support Services

About us

Coast & Country Primary Care (CCPC) is an accessible and inclusive disability and primary health care provider, who delivers a diverse range of health and community programs and services across New South Wales.  Providing services since 2001, we are a not-for-profit organisation that values people – our team, the people we support and the wider community.

At CCPC our vision is “make a positive impact where we live and work”, we live this through our CARE Values; Compassion, Respect, Accountability and Excellence.

At CCPC, diversity and inclusion is everyone’s business. We have created a framework that confirms our commitment to the journey of learning, growing and reforming. We strive towards supporting inclusivity and diversity, nurturing, safety and equitable access for everyone.

Job Description

About the role

The Clinical Operations Manager - Disability & Primary Health Care will support the Executive Manager by providing clinical leadership and coordination for the day-to-day activities and operations within the primary health programs streams and provide clinical input and oversight into the disabilities program streams.

This role will undertake a range of tasks including but not limited to the following:

  • Lead and manage the efficient delivery of Primary Health programs in alignment with the operational plan, budget and contracts.
  • Provide leadership, supervision, and clinical guidance to the Allied health and multidisciplinary team.
  • Provide guidance to the clinical supervision of team members.
  • Collaborate with the Operations Manager- NDIS to provide clinical input and clinical oversight in NDIS services
  • Assist with tender and grant submissions.
  • Lead Quality and Risk management within portfolio
  • Lead accreditation and audit processes in collaboration with the Executive Manager.

Desired Skills and Experience

Key Selection Criteria 

  • Relevant tertiary qualification in health or related field.
  • Minimum 3 years previous experience in a leadership position managing a similar portfolio, clinical experience or equivalent.
  • Experience managing a team of multidisciplinary staff.
  • Demonstrated ability to benchmark against key performance indicators and apply corrective action when required as part of contract management.
  • A valid Working with Children Check (WWCC) and a Criminal Record Check (CRC) issued within the last 12 months, to be obtained and maintained at your own expense.
  • A valid NDIS Worker Check (NDISWC) to be obtained and maintained at your own expense.

Job Benefits

  • Work life balance with flexibility to work from home
  • Laptop and mobile phone provided
  • Salary packaging benefits:
    • package up to $15,900 of your salary each FBT year, which can significantly reduce your taxable income and increase your take-home pay
    • package up to $2,650 of your meal and entertainment expenses annually per FBT year
  • Salary Sacrifice Superannuation payments – boost your retirement savings
  • Additional paid leave days to be taken during Office closure period at the end of the year
  • Flare Benefit perks with exclusive discounts and offers on groceries, restaurants, entertainment and travel.
  • Wellness benefits including Employee Assistance Program (EAP) and monthly social events organised by our Social Committee
  • Job stability & career development opportunities
  • Free annual influenza vaccination

To Apply

Click “Apply” below, uploading:

  • Covering letter addressing the Key Selection Criteria 
  • Resume

Additionally, due to the Public Health (COVID-19 Care Services) Order (No2) 2022 on Mandatory COVID-19 Vaccination from NSW Health, you will be requested to show proof of your COVID-19 vaccination status.

Closing Date:  7 April 2025

Enquiries:  Tina Swale, Team Leader – People & Culture on 02 4365 2294 or hr@ccpc.com.au

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