Coast & Country Primary Care (CCPC) is an accessible and inclusive disability and primary health care provider, who delivers a diverse range of health and community programs and services across New South Wales. Providing services since 2001, we are a not-for-profit organisation that values people – our team, the people we support and the wider community.
At CCPC our vision is “make a positive impact where we live and work”, we live this through our CARE Values; Compassion, Respect, Accountability and Excellence.
At CCPC, diversity and inclusion is everyone’s business. We have created a framework that confirms our commitment to the journey of learning, growing and reforming. We strive towards supporting inclusivity and diversity, nurturing, safety and equitable access for everyone.
Job Description
About the role
You will manage all front desk procedures and support the day to day running of the organisation. You will provide administrative support for NDIS therapies, private practice and Primary, Community & Mental Health programs. You will be the first point of contact for CCPC and maintain excellent customer service standards to both internal and external contacts.
You will be required to undertake a range of tasks including but not limited to:
Maintain a presence at the front desk, field enquiries and welcome visitors.
Manage all incoming calls and convey messages to the appropriate person in a timely manner.
Monitor emails, referrals, schedule appointments, create client accounts and process payments for NDIS Therapy, Groups and other Allied Health services.
Create Service Agreements for new NDIS Therapy participants.
Process and queue daily accounts for Medicare rebates.
Coordinate and monitor bookings for all Group sessions including participants and rooms.
Coordinate maintenance and repairs of the building, equipment, systems, and furnishings.
Desired Skills and Experience
Key Selection Criteria
High level knowledge and understanding of general office administration duties.
Demonstrated ability to multi-task, time manage, with the ability to prioritise.
Excellent verbal, written and interpersonal communication skills.
Experience in a similar position.
Excellent working knowledge of office systems including Outlook, MS Office, with intermediate skills in excel and word.
A valid Working with Children Check (WWCC) and a Criminal Record Check (CRC) issued within the last 12 months that includes working with vulnerable groups
A valid NDIS Worker Check (NDISWC) to be obtained and maintained at your own expense
Job Benefits
Monthly Accrued Day Off (ADO) for full-time position
Salary packaging benefits:
package up to $15,900 of your salary each FBT year, which can significantly reduce your taxable income and increase your take-home pay
package up to $2,650 of your meal and entertainment expenses annually per FBT year
Salary Sacrifice Superannuation payments – boost your retirement savings
Additional paid leave days to be taken during Office closure period at the end of the year
Flare Benefit perks with exclusive discounts and offers on groceries, restaurants, entertainment and travel.
Wellness benefits including Employee Assistance Program (EAP) and social events organised by our Social Committee
Job stability & career development opportunities
Free annual influenza vaccination
To Apply
Click “Apply” below, uploading:
Covering letter addressing the Key Selection Criteria and employment type preference
Resume
Additionally, due to the Public Health (COVID-19 Care Services) Order (No2) 2022 on Mandatory COVID-19 Vaccination from NSW Health, you will be requested to show proof of your COVID-19 vaccination status.
Enquiries: Tina Swale, Team Leader - People & Culture on 02 4365 2294 or hr@ccpc.com.au