Coast & Country Primary Care (CCPC) is an accessible and inclusive disability and primary health care provider, who delivers a diverse range of health and community programs and services across New South Wales. Providing services since 2001, we are a not-for-profit organisation that values people – our team, the people we support and the wider community.
At CCPC our vision is “make a positive impact where we live and work”, we live this through our CARE Values; Compassion, Respect, Accountability and Excellence.
At CCPC, diversity and inclusion is everyone’s business. We have created a framework that confirms our commitment to the journey of learning, growing and reforming. We strive towards supporting inclusivity and diversity, nurturing, safety and equitable access for everyone.
Job Description
About the role
We are looking for an experienced Medical Receptionist to join our team at the Bridges After Hours GP Clinics located in Erina and at Kanwal. You will be required to have capacity to work 2-3 days per week, however you may be required to work additional shifts to relieve cover.
The Clinics are open to the public Monday to Fridays from 7.00pm to 10.30pm, Saturdays 3.00pm to 10.30pm (Erina) and 3.00pm - 7.00pm (Kanwal), and on Sundays and Public Holidays 10.00am to 7.00pm (Erina) and 1.00pm - 6.00pm (Kanwal).
The reception role requires a high degree of autonomy and commitment. Key responsibilities include but not limited to:
Greet patients, staff and visitors with a warmly manner, both in person and on the telephone
Provide appropriate support as required by the patient, doctor, and other staff within guidelines of the after-hours service
Respond to telephone, oral and written requests for information
Use of medical practice software to coordinate appointments and record patient care and accounts
Open and close the service
Set up treatment and consultation room at the beginning of each shift
Maintain Inventory and ensure supply needs are escalated as required
Process patient payments
Processing of Medicare easy Claims/Batching (including resubmissions)
Reconcile accounts and takings to balance at close of business
Desired Skills and Experience
Key Selection Criteria
Previous medical receptionist experience with a working knowledge of the general practice environment, including Triaging Procedure, COVID safe practices, Treatment Room Procedures and Infection Control
Working knowledge of Clinical Software in particular Best Practice
An understanding of the Medicare Benefits Schedule and Workers Compensation
Working knowledge of Microsoft Office, including Excel and Outlook
Well-developed interpersonal and communication skills
Ability to work autonomously with minimal supervision
Must be available to work evenings and weekends, and flexible to work at our other clinic based in Kanwal
A valid Working with Children Check (WWCC) and a Criminal Record Check (CRC) issued within the last 12 months
Job Benefits
Salary packaging benefits:
package up to $15,900 of your salary each FBT year, which can significantly reduce your taxable income and increase your take-home pay
package up to $2,650 of your meal and entertainment expenses annually per FBT year
Salary Sacrifice Superannuation payments – boost your retirement savings
Flare Benefit perks with exclusive discounts and offers on groceries, restaurants, entertainment and travel.
Wellness benefits including Employee Assistance Program (EAP)
Free annual influenza vaccination
To Apply
Click “Apply” below, uploading:
Covering letter addressing the Key Selection Criteria
Resume
Additionally, due to the Public Health (COVID-19 Care Services) Order (No2) 2022 on Mandatory COVID-19 Vaccination from NSW Health, you will be requested to show proof of your COVID-19 vaccination status.
Enquiries: Tina Swale (Team Leader - People & Culture) on 02 4365 2294 or hr@ccpc.com.au
